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Customer reviews of Cars Of London

At Cars of London we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. It's all about transparency with us....we will tell you chapter and verse about any and every vehicle we hold in stock. That's why we are taking orders daily on vehicles that have not even been seen by their prospective owners, and delivering them around the country to their new keepers!

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Of London

Cars Of London
5
4.9

Based on 161 customer reviews

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  • 5

    A positive experience

    By Anonymous on 06 May 2021 | Verified purchase

    Great choice of cars and easy to use.


  • 5

    By Anonymous on 02 May 2021 | Verified purchase

    Amazing service! In love with my car, hopefully see how it goes, but if there have been any issues they have been dealt with when contacted!

    Reply from Cars Of London on 05/05/21

    So glad you are loving your new Lexus CT200 Hybrid! Glad we were able to talk you through the 'issue' you were having trying to pair your 2nd phone to the bluetooth system. Remember, you have to have the 'already paired' phone out of the vehicle to pair the second one! Speak soon....


  • 5

    Excellent Purchase

    By Anonymous on 28 April 2021 | Verified purchase

    Grant made the whole experience positive. He went out of his way for me and I now have a fabulous car that I love. I would highly recommend using Grant in future. Really nice and professional experience.

    Reply from Cars Of London on 28/04/21

    It was an absolute pleasure to supply you with your stunning Audi A3 Cabriolet! I do hope the sun continues to shine for you. All the best.


  • 5

    By Benjamin Hughes on 25 April 2021 | Verified purchase

    Very warm and friendly service. Helpful from the start and throughout.

    Reply from Cars Of London on 28/04/21

    Thanks for the kind words and appreciate the business. Enjoy the Audi A4.


  • 5

    By Owen Brown on 25 April 2021 | Verified purchase

    Grant was excellent taking us through the process of buying the car and spending well over an hour explaining all the features that come with the car. A very welcome change from most of the other fellas we dealt with.

    Reply from Cars Of London on 28/04/21

    It was an absolute pleasure dealing with you both! So glad the Kia Sportage is living up to your expectation. It really is a super car!


  • 5

    Honest

    By Yiddel S on 05 April 2021 | Verified purchase

    Honest seller with good after sales service

    Reply from Cars Of London on 06/04/21

    Thanks for taking the time to write a few kind words. It was a pleasure sourcing the Toyota Previa for you, and I look forward to continued business in the future!


  • 5

    Good old fashioned customer service

    By Paul C on 22 March 2021 | Verified purchase

    I replace my car every three years and have done so for many years so know the main dealer experience very well, especially for the prestige brands. This time was different as I was only spending £5K on a cheap second hand car for my daughter so was not expecting much from a dealer - how wrong I was.. From the first enquiry through to the final delivery of the car the team were there when I needed them and always on hand to deal with any requests I put their way: * could you send me photos of the body panels - no problem, done * could you check the front wing as it looks like a scratch - no problem, followed by a swift 'you are right so will get it repaired with no charge to the customer' * could you drop it round for me to view next week - absolutely, which day * could you put a new MOT on the car - of course and even when I pushed a bit and asked for it to be taxed - no problem, leave it with me and I will do that before I deliver it. Absolutely flawless service and very impressed.

    Reply from Cars Of London on 06/04/21

    Thank you so much for these really kind words. We are so glad the vehicle has lived up to your expectations, and are looking forward to continued business with you in the future!


  • 5

    Buying from Cars of London

    By Ian R on 22 March 2021 | Verified purchase

    Cars of London went above and beyond without hesitation regarding the sale of the car. The description was totally accurate by video and phone calls and he arranged delivery from London to Devon....... I could not have asked for anything better. I have absolutely no complaint about them and can only give them high recommendations . Ian , Devon

    Reply from Cars Of London on 22/03/21

    Great to hear you are enjoying the new car! It was an absolute pleasure dealing with such a professional & trusting family. Speak soon.


  • 5

    A Professional Service

    By Althea B on 21 March 2021 | Verified purchase

    From picking the car to the car being delivered to my house I had nothing but superb service they were very Covid conscious which was good to see. Professionals I will be purchasing my next car from them for sure, I have already promoted them to colleagues and friends

    Reply from Cars Of London on 06/04/21

    Thank you so much for these really kind words. We are so glad the vehicle has lived up to your expectations, and are looking forward to continued business with you in the future!


  • 5

    Service and quality.

    By GRAHAM M on 21 March 2021 | Verified purchase

    Cars of London were brilliant. During current lockdown they drove the car to me 96 miles. Am extremely pleased with the car and the dealings i had with them was excellent.

    Reply from Cars Of London on 21/03/21

    Thanks so much for the kind words. It was an absolute pleasure! I hope you are getting ready to drive with the hood down, now the Sun is on its way!


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