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Customer reviews of Cars Of London

At Cars of London we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. It's all about transparency with us....we will tell you chapter and verse about any and every vehicle we hold in stock. That's why we are taking orders daily on vehicles that have not even been seen by their prospective owners, and delivering them around the country to their new keepers!

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Of London

Cars Of London

Based on 189 customer reviews

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  • 5

    By Dhru P on 08 June 2022 | Verified purchase

    Excellent service all round. Grant kept me fully updated before I purchased the car, which was personally delivered to my house by him, and was upfront about any issues. All the relevant documents and proofs were sent across promptly both before and after purchase which immediately put me at ease that Grant was trustworthy. Far superior service than I've received from any main dealer and I would be very happy to purchase my next car from Cars Of London!

  • 5

    An honest dealership

    By Dr H on 27 May 2022 | Verified purchase

    Grant provided a fantastic car buying experience.

    Reply from Cars Of London on 07/06/22

    Thank you for the kind words.

  • 5

    Highly recommended

    By Farooq on 22 April 2022 | Verified purchase

    Highly recommended, professional service, will use again.

  • 5

    By Simi Johnson on 22 April 2022 | Verified purchase

    Grant was honest and timely with both information and delivering the service provided

  • 5

    A rare combination of good service

    By Ian Roberts on 01 March 2022 | Verified purchase

    Really good all round ...but most importantly returned calls-kept me up to date with things and were on time ..a rare combination these days. As others have said...left alone to look over the car and alone too on a suggested 15 minute or so mixed driving route. Delivered right on time through a Friday rush hour ! Two (DVLA generated) problems - one 3 weeks after purchase - were sorted out the same day. Very impressive service - getting rather rare these days ! Thanks Grant

    Reply from Cars Of London on 02/03/22

    Thanks very much for your kind words.

  • 5

    Very good service and after sales care

    By Anonymous on 22 February 2022 | Verified purchase

    We were looking for a small used runabout and it was easy to arrange to see and test drive it. Grant was good to deal with, open about what needed to be done to the car before he’d be happy to hand it over to us. The price was fair, he built my trust, and his after care service has been excellent. I will definitely consider Cars of London first when I’m ready to buy my next car

    Reply from Cars Of London on 02/03/22

    Glad you enjoyed the experience. Look forward to continued business in the future.

  • 5

    By Andrei Mocanu on 20 January 2022 | Verified purchase

    Enquired about a car short notice, they sorted me out promptly and kept me updated throughout the whole process. Not only that, personally delivered the car and answered any questions I had with proof. Exceptional customer service

    Reply from Cars Of London on 20/01/22

    Thanks very much for the kind words.

  • 5

    Outstanding level of service

    By Stephen Page on 19 January 2022 | Verified purchase

    The vehicle i bought included a part exchange. Grant engaged online and met my expectation for my P/X, which facilitated the sale. My new car was delivered personally by Grant with all documents and a years warranty included. Such a seamless transaction, with transparency and honesty. Nothing has been too much trouble for this company. I would thoroughly recommend them if you are thinking of buying a car from them. Also do not be put off by buying online, The team will answer any of your questions and also offer a return no quibble for a period of time if you find the car is not for you. Overall my experience has been outstanding.

    Reply from Cars Of London on 20/01/22

    Thank you so much for the extremely kind sentiments. It as an absolute pleasure and we wish you a healthy 2022!

  • 5

    Best in the Business

    By Anonymous on 22 December 2021 | Verified purchase

    Travelled over 100 miles to deliver a car exactly as described. Gave me time and space to take it for a test drive. No phoney business or pressuring to buy, and professional throughout the whole process with regular updates. Ask for Grant - he’s a top bloke :) Can’t recommend them enough.

    Reply from Cars Of London on 19/01/22

    Thanks so much for those kind words. Glad the VW Golf is living up to your expectations. Speak again soon!

  • 5

    Can't be easier than this!

    By Anonymous on 21 November 2021 | Verified purchase

    Very simple process! Am very happy with my purchase and the man that delivered my vehicle is very nice and explained everything to me about the car. All I can say is thank you very much cars of London. I will dealing with you guys in the future when I want to change my car.

    Reply from Cars Of London on 23/11/21

    It was an absolute pleasure to meet you and supply you with your new car! I look forward to continued business with you in the future.

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