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Customer reviews of Cars Of London

At Cars of London we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. It's all about transparency with us....we will tell you chapter and verse about any and every vehicle we hold in stock. That's why we are taking orders daily on vehicles that have not even been seen by their prospective owners, and delivering them around the country to their new keepers!

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Of London

Cars Of London
5
4.9

Based on 169 customer reviews

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  • 5

    Honest

    By Yiddel S on 05 April 2021 | Verified purchase

    Honest seller with good after sales service

    Reply from Cars Of London on 06/04/21

    Thanks for taking the time to write a few kind words. It was a pleasure sourcing the Toyota Previa for you, and I look forward to continued business in the future!


  • 5

    Good old fashioned customer service

    By Paul C on 22 March 2021 | Verified purchase

    I replace my car every three years and have done so for many years so know the main dealer experience very well, especially for the prestige brands. This time was different as I was only spending £5K on a cheap second hand car for my daughter so was not expecting much from a dealer - how wrong I was.. From the first enquiry through to the final delivery of the car the team were there when I needed them and always on hand to deal with any requests I put their way: * could you send me photos of the body panels - no problem, done * could you check the front wing as it looks like a scratch - no problem, followed by a swift 'you are right so will get it repaired with no charge to the customer' * could you drop it round for me to view next week - absolutely, which day * could you put a new MOT on the car - of course and even when I pushed a bit and asked for it to be taxed - no problem, leave it with me and I will do that before I deliver it. Absolutely flawless service and very impressed.

    Reply from Cars Of London on 06/04/21

    Thank you so much for these really kind words. We are so glad the vehicle has lived up to your expectations, and are looking forward to continued business with you in the future!


  • 5

    Buying from Cars of London

    By Ian R on 22 March 2021 | Verified purchase

    Cars of London went above and beyond without hesitation regarding the sale of the car. The description was totally accurate by video and phone calls and he arranged delivery from London to Devon....... I could not have asked for anything better. I have absolutely no complaint about them and can only give them high recommendations . Ian , Devon

    Reply from Cars Of London on 22/03/21

    Great to hear you are enjoying the new car! It was an absolute pleasure dealing with such a professional & trusting family. Speak soon.


  • 5

    A Professional Service

    By Althea B on 21 March 2021 | Verified purchase

    From picking the car to the car being delivered to my house I had nothing but superb service they were very Covid conscious which was good to see. Professionals I will be purchasing my next car from them for sure, I have already promoted them to colleagues and friends

    Reply from Cars Of London on 06/04/21

    Thank you so much for these really kind words. We are so glad the vehicle has lived up to your expectations, and are looking forward to continued business with you in the future!


  • 5

    Service and quality.

    By GRAHAM M on 21 March 2021 | Verified purchase

    Cars of London were brilliant. During current lockdown they drove the car to me 96 miles. Am extremely pleased with the car and the dealings i had with them was excellent.

    Reply from Cars Of London on 21/03/21

    Thanks so much for the kind words. It was an absolute pleasure! I hope you are getting ready to drive with the hood down, now the Sun is on its way!


  • 5

    Great experience

    By Lucy G on 21 March 2021 | Verified purchase

    very helpful and made sure all our questions were answered even after purchase.

    Reply from Cars Of London on 06/04/21

    Thank you so much for these really kind words. We are so glad the vehicle has lived up to your expectations, and are looking forward to continued business with you in the future!


  • 5

    cars of london

    By Maria Adele D on 26 January 2021 | Verified purchase

    i am very satisfied, the experience was very positive. Mr Grant was very competent and reliable. The car I purchased is of the quality I expected. Overall a good company to deal with.


  • 5

    Land Rover Discovery Sport

    By David G on 04 January 2021 | Verified purchase

    The service I received from Cars of London was excellent, thank you. The staff I spoke to on the phone were always helpful and courteous, and they made the car-buying process very straightforward. I really appreciated the fact that they brought the car to my home for me to test drive in familiar surroundings. This allowed me to concentrate on properly evaluating the vehicle, rather than worrying about finding my way around an unfamiliar part of town! The agent gave me all the time I required to make my decision and answered all my questions thoroughly and accurately. After I had confirmed my decision to purchase, the car was serviced, given an MOT, valeted and delivered to me on schedule. The car was exactly as described and the final price paid was exactly what was agreed. All-in-all, I was very satisfied with the service provided, and I would have no hesitation in recommending Cars of London to any other prospective purchaser.

    Reply from Cars Of London on 26/01/21

    Thank you so much for these really kind words. We are so glad the vehicle has lived up to your expectations, and are looking forward to continued business with you in the future!


  • 5

    A great place to buy a car

    By Alexis F on 25 December 2020 | Verified purchase

    Top customer service and a trustworthy dealer. I would highly recommend

    Reply from Cars Of London on 26/12/20

    Thank you for your kid words. Wishing you and yours a pleasant Xmas and a Happy & Healthy New Year!


  • 5

    Excellent!

    By Ella E on 24 December 2020 | Verified purchase

    Really positive experience. We were able to visit the car on really short notice and also get the car delivered to us on a deadline after it was cleaned professionally, has a paint touch up on the body and wheels and had an MOT and service at no cost to us. The dealer was very friendly and professional and completely open and honest. Due to the current pandemic the dealer had put in place some very good measures to keep us safe and comply with guidelines, meaning we felt really comfortable to test drive the car and have a face to face discussion afterwords with the dealer. We will definitely be reaching out and using Cars of London in the future.

    Reply from Cars Of London on 26/12/20

    Thank you so so much for taking the time to highlight your experience with us, so others can see! Thank you for your kid words. Wishing you and yours a pleasant Xmas and a Happy & Healthy New Year! I look forward to continued business with you in the future!